Administrative Team
Lata Menon
CEO
THEN: Wanted to be a truck driver. NOW: Helps steer a company that keeps West Virginia moving forward, guiding First Choice Services toward one shared goal—connecting people to help.
Email LataDavid Sheppard
CFO
THEN: Wanted to be an engineer. NOW: Builds financial stability for the organization as CFO, ensuring every program has the resources to thrive.
Email DavidSheila Moran
Director of Marketing and Communications
THEN: Wanted to be a detective. NOW: Solves a different mystery—figuring out how to reach the people who need help most through creative outreach and marketing.
Email SheilaKira Lobaldo
Director, Employee Services
THEN: Wanted to be a speech writer. NOW: Writes the script for a positive workplace culture, leading our Employee Services division with care and clarity.
Email KiraSalwa Amin
Director, Help4WV
THEN: Dreamed of being a CIA agent. NOW: Solves real-life challenges by leading Help4WV, connecting people to addiction and mental health resources statewide.
Email SalwaMaricel Bernardo
Director, Problem Gambling Help Network
THEN: Wanted to be a surgeon. NOW: Leads a program that heals lives through training, treatment, outreach, and a statewide helpline for gambling recovery.
Email MaricelRozanna Bracken
Director, 988
THEN: Wanted to be a zoo keeper. NOW: Manages another kind of wild environment—leading the 988 Suicide and Crisis Lifeline with care and calm.
Email RozannaMegan Gross
Director, PA Get Help Now
THEN: Wanted to be a veterinarian. NOW: Cares for people instead of pets—leading PA Get Help Now, a helpline connecting Pennsylvanians to addiction and mental health support.
Email MeganAnn Hammond
Director, Peers Program
THEN: Wanted to be a lawyer. NOW: Advocates in a new way—leading our Peers Program to help people in recovery build strong foundations for the future.
Email AnnKenzie Leffingwell
Director of Training and Development
THEN: Wanted to be a professional student. NOW: Leads training and development for all FCS staff, ensuring lifelong learning is part of our culture.
Email KenzieHollis Lewis
Director, WV CIT
THEN: Wanted to be a football player. NOW: Leads the team that trains first responders statewide through the Crisis Intervention Team (CIT) program.
Email HollisJeremy Smith
Director, Navigator
THEN: Dreamed of making big league plays. NOW: Helps people make winning choices for their healthcare coverage through the Navigator Program.
Email JeremyTelia Annan
Night Shift Manager
THEN: Dreamed of being a veterinarian. NOW: Cares for our nightshift team - supporting staff, maintaining facilities, and ensuring safety.
Email TeliaAdam Short
Night Shift Manager
THEN: Wanted to be a DJ. NOW: Keeps the night shift in harmony—managing facilities, safety, and staff support to make sure everything runs smoothly after hours.
Email AdamKelly Harrison
Employee Services Manager
THEN: Dreamed of being a teacher. NOW: Teaches in everyday ways—guiding employees through payroll, benefits, and Employee Services questions with care.
Email KellyNicki Bailey
Assistant Director, Navigator
THEN: Wanted to be a pediatrician. NOW: Helps families stay healthy by guiding them through affordable health insurance options.
Email NickiSharayah Jeffries
Assistant Director, National 988
THEN: Wanted to be a professional dancer. NOW: Keeps the National 988 team in step—balancing scheduling, support, and quality for a smooth operation.
Email SharayahHeather Julian
Assistant Director, WV 988
THEN: Wanted to be a marine biologist. NOW: Navigates deep emotional waters—supporting the WV 988 team in their mission to help people in crisis.
Email HeatherVita Alkire
IT and Data Specialist
THEN: Wanted to be a wicked witch. NOW: Works magic with data—solving tech problems and keeping systems running smoothly.
Email VitaSarah Hammond
Employee Services Assistant
THEN: Dreamed of being a racecar driver. NOW: Keeps Employee Services running smoothly by handling tasks efficiently and keeping our team on course.
Email SarahMelissa Menon
Accountant
THEN: Dreamed of caring for animals. NOW: Cares for the financial health of the organization, ensuring grants, payroll, and benefits are accurately managed so First Choice Services can focus on its mission.
Email MelissaNicholas Andrick
Program Coordinator, Problem Gambling Help Network
THEN: Dreamed of exploring space. NOW: Reaches new heights in prevention—leading outreach and education efforts for the Problem Gambling Help Network.
Email NicholasRaven Berkey
PA GET HELP NOW Outreach and QA Coordinator
THEN: Wanted to be a waitress. NOW: Serves hope in a different way — promoting addiction treatment options in Pennsylvania and ensuring high-quality support for every caller.
Email RavenRobert Brown
Program Coordinator, WV CIT
THEN: Dreamed of being Batman. NOW: Still a hero—helping train first responders statewide through the CIT program.
Email RobertShannon Cottrell
Quality Assurance Program Coordinator, Navigator
THEN: Wanted to be an environmental lawyer. NOW: Protects something just as important—quality service for everyone using our Navigator program.
Email RobertAndrea Johnson
Program Coordinator, PROWD Peers
THEN: Dreamed of performing on stage. NOW: Helps others find a second act—supporting peer mentors who help others reintegrate after incarceration through connection and recovery support.
Email AndreaAriel King
Program Coordinator, National 988
THEN: Wanted to be a paleontologist. NOW: Unearths new ways to support people in crisis through her work coordinating our National 988 Lifeline team.
Email ArielShawn Kinney
Program Coordinator, WV 988
THEN: Dreamed of being a basketball player. NOW: A team player who coordinates WV 988 operations, keeping the helpline's work moving with precision and heart.
Email ShawnAvery McCoy
Program Coordinator, WV 988
THEN: Wanted to be a farmer. NOW: Helps cultivate hope as part of the WV 988 team—supporting staff who connect people to lifesaving resources.
Email AveryMike Pifer
Program Coordinator, WV CIT
THEN: Wanted to be a police officer. NOW: Uses his law enforcement experience to coordinate CIT trainings that strengthen relationships between first responders and behavioral health professionals.
Email MikeAdam Sypolt
Media Coordinator
THEN: Wanted to be a fireman. NOW: Still brings the heat—but through creative design – crafting graphics, videos, and web content that sparks attention and keeps our message burning bright.
Email AdamJavin Thompson
Program Coordinator, National 988
THEN: Wanted to be an archaeologist. NOW: Digs into the details. As a Program Coordinator for the 988 program, Javin reviews interactions and processes to ensure people in crisis receive the highest quality care and support.
Email JavinDesirae Wilson
Program Coordinator, National 988
THEN: Wanted to be a teacher. NOW: Educates and supports crisis counselors through coordination, scheduling, and quality assurance for the National 988 Lifeline.
Email DesiraeKriston Vanhorn
Program Coordinator, Problem Gambling Help Network
THEN: Wanted to be a fairy. NOW: Works magic behind the scenes to make sure clients receive the care they need for gambling addiction recovery.
Email Kriston